What it will do
Telephony sits underneath step 2, dial (and often underneath a buyer destination's inbound leg, too). Once connected, the app will list the numbers already provisioned in your own Twilio account and let you assign them — as caller IDs for outbound dialing, or as SIP-trunked destinations — without ever holding the underlying carrier relationship itself.
Why BYO-only, no platform numbers
We deliberately don't offer numbers from a shared master account at launch. Doing that would put our own carrier standing and traceback reputation on the line for every tenant's calling behavior — a risk that doesn't make sense to take on before we know a tenant's calling program. Per-tenant Twilio subaccounts with proper vetting is the model we'd revisit this under later; for now, your Twilio account stays yours, billed to you directly at Twilio's own rates.
FAQ
Will lead2inbound resell Twilio minutes or numbers?
No, not at launch. You provision numbers in your own Twilio account and pay Twilio directly; we only orchestrate which number is used where.
Do I need Twilio if I'm using Retell or ElevenLabs?
Depends on your setup — some voice providers handle telephony natively. This integration is for tenants who want their own Twilio numbers in the mix, for caller-ID health, SIP trunking, or destination-side infrastructure.